Managing your Account
All the information you need related to your account.
21 articles
- Can I open multiple accounts?
- Can I invest with funds from a joint account ?
- How can I make a complaint?
- How do I update my address?
- Why do I have account numbers with other organisations?
- What happens to my account if I die?
- Can I top-up my account using a debit or credit card?
- Why do I receive statements from other organisations?
- How can I change my nominated account?
- How can I change my email address?
- I can’t log in - what should I do?
- I'm a vulnerable client, how can I get extra support?
- What fees do I pay?
- Why am I being asked to enable biometrics?
- Deleting your Account
- How do I change my linked bank account?
- Is there a minimum amount I need to withdraw?
- The app won’t load - how can I fix it?
- What happens if I lose access to my registered email?
- Where can I find my transactions history and statements?
- Can I request paper copies of my statements
